Thank you for your interest in making a purchase on Boosterbuddy.com.au (our "Site"). These Terms & Conditions govern your purchases on our Site. The terms “you” and “your,” when used in these Terms & Conditions, mean any user of this Site.
Every order that you place on our Site will be subject to acceptance in accordance with these Terms & Conditions. The final details of your order will be listed at the end of the checkout process. Following completion of the checkout process, we will send you an email confirming receipt of your order, detailing the product(s) you have ordered with an order number, and setting forth the shipping address and delivery method for your order. This email is not an order acceptance from us, and your order will not be completed and accepted until we notify you that it has been shipped. Please inform us immediately if there are any errors in your order.
Once we have processed your order, we will send you another email confirming that your order has been shipped (the "Shipping Notification"). You should save the Shipping Notification for your own records. The Shipping Notification will be deemed to be completion of your purchase contract. Completion of the contract will also not take place where we have notified you that we cannot accept your order. If your order is shipped via courier, we will send you a courier tracking number in the Shipping Notification so you can track your purchase.
We reserve the right to cancel any order and/or prevent access to the Site at any time, with or without cause.
Payment for your complete order is applied to your credit card or PayPal account at the time of your order. If we are unable to supply any products that you have ordered, we will contact you by email or phone, and a refund for the unshipped items will be applied to your credit card or PayPal account.
We are very careful at Booster Buddy, but sometimes errors occur. All errors are subject to our correction. We reserve the right to change prices and specifications without notice. The price that you pay for any product on our Site will be the price that is displayed on the Site at the final page in the checkout process. Note that the price for an item may change from when you first placed it in the shopping cart. Placing an item in your shopping cart does not reserve the price shown at that time. We cannot confirm the price of a product until you have placed the order and reached the 'confirmed purchase' stage.
Any discounts we offer are time limited and are dependent on product availability. Accordingly, the price of our products may change from time to time.
Our liability will be limited as set forth in the Terms and Conditions. Nothing in these Terms & Conditions limits liability for fraudulent misrepresentation or our liability to you in the event of death or personal injury resulting from our negligence. Some jurisdictions do not allow the exclusion of implied warranties, or certain kinds of limitations or exclusions of liability, so the limitations & exclusions set out in these Terms and Conditions may not apply to you.
These Terms & Conditions are personal to you and you may not assign or otherwise transfer any right or obligation under these Terms & Conditions except as permitted herein. We reserve the right to transfer, assign, license or subcontract all or any of our rights or obligations under these Terms & Conditions or any related contract to any third party.
We will not have any liability to you or be deemed to be in breach of these Terms & Conditions from any circumstances which are beyond our reasonable control (including a delay in delivery caused by force majeure). “Force majeure” includes, without limitation, circumstances directly or indirectly resulting from acts of God; acts of the public enemy; strikes; lockouts; epidemic and riots; power failure; fire; earthquake; water shortage or adverse weather conditions; or other causes beyond the control of the Parties.
We reserve the right to make changes to these Terms & Conditions at any time. You will be subject to the Terms & Conditions in force at the time you place your order with us, unless any change to these Terms & Conditions is required to be made by law (in which case it will apply to any orders previously placed by you).
If you have any questions about these Terms & Conditions or any other matter, please contact our Customer Service Department on (02) 9819 7100 or firstname.lastname@example.org
At Booster Buddy, we take pride in our products and want you to be completely satisfied. If you are not completely satisfied for any reason, please return the unopened and unused merchandise within 30 days for a full refund or exchange. A refund, less original shipping and handling, will be applied to the original form of payment, or if requested, an exchange item will be promptly sent. Defective merchandise must be returned within 14 days. These items will be inspected and if defective, will be eligible for a refund or replacement. Used merchandise found to be free of defects will be refused.
Booster Buddy wants you to be completely satisfied with your purchase. Upon receiving your order, please inspect your merchandise for any defects. If you are not completely satisfied with your purchase, please contact the returns department on (02) 9819 7100 for return instructions. We cannot accept any parcels freight collect or COD.
Please note: If you are returning items that were ordered as part of a promotional discount, we will gladly accept the return; however, the value of the discount will be deducted from your reimbursement.
To return the merchandise, simply address the repackaged item to:
29 Curtin Avenue
Abbotsford, NSW 2046
Please indicate the reason for return and the action to be taken (exchange/refund). Items must be sent prepaid. We cannot accept COD or bill recipient shipments. Return shipping is not reimbursable.
Booster Buddy ships all orders via a Flat Rate Delivery charge of $15 per order (1 Booster Buddy = $15 flat rate delivery charge / 2 Booster buddy = $30 delivery and so on). Tracking and insurance are included and a signature is required on delivery.
Courier shipment arrival times are approximate and may arrive earlier or later than expected.
International buyers are responsible for paying any customs fees imposed.
Shipping and handling charges listed on Site apply to the Australia only. Booster Buddy reserves the right to limit quantities and / or charge actual shipping charges on bulk orders.
If you have any questions about these Returns & Exchanges or any other matter, please contact our Customer Service Department on (02) 9819 7100 or email@example.com
The majority of the product and service information posted on our site is offered without us collecting any personally identifiable information from you.
There maybe activities on our site where the collection of personally identifiable information is necessary. Those activities include things like requesting a newsletter or other information, registering at our site, filling out a survey or contacting us. We do not market, seek or solicit information.
When personally identifiable information is collected, you will know because you will have to provide such information to us. For most activities, we collect only your name, e-mail address, street address, postcode, and birth date.
Our site uses information collected through technology to make our site more interesting and useful to you. It help us generally improve the content and layout of our website, notify you about updates to our website and contact you for marketing purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Chrome, Safari, Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many of our features that make your web experience more efficient.
When you supply us with personally identifiable information, the information you provide is added to our customer file. We use the information to complete transactions. For instance if you contact us for help, we will use the information to contact you. Information we collect is also used to send you products and services, discounts and newsletters about our site and other e-mail promotions from time to time.